Privacy Policy — p7ppp Bangladesh Casino & Betting

1Introduction

Welcome to the p7ppp Privacy Policy. p7ppp operates an online casino and sports betting platform accessible at https://p7ppp.io (the "Platform"). This Privacy Policy ("Policy") describes how p7ppp ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player") who register for, access, or use the Platform.

This Policy applies to all personal data collected through the Platform, including data submitted during account registration, account verification (KYC), deposits, withdrawals, gameplay, customer support interactions, and your general browsing of the Platform. It applies regardless of whether you access the Platform from a desktop computer, mobile browser, or any other device.

By registering an account or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read, understood, and agreed to the terms of this Policy. If you do not agree with this Policy, you must not register an account or continue using the Platform.

                Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all prior versions. The date of the most recent revision is always displayed at the top of this document. Where changes are material, registered Players will be notified by email or in-platform notification prior to the change taking effect.
              

2Data Controller

For the purposes of applicable data protection legislation, p7ppp is the data controller responsible for the personal data collected through the Platform. As data controller, p7ppp determines the purposes and means by which your personal data is processed. All data processing activities described in this Policy are carried out by p7ppp or authorised third-party processors acting on p7ppp's instructions.

If you have any questions, concerns, or requests relating to this Policy or to p7ppp's data processing practices, you may contact our Data Protection team using the contact details provided in Section 15 of this Policy. p7ppp takes all privacy-related communications seriously and will respond to verified requests within a reasonable timeframe.

3Data We Collect

p7ppp collects the following categories of personal data from Players. Not all categories are collected from every Player — the specific data collected depends on the nature of your interaction with the Platform.

3.1 Identity Data

Full legal name, date of birth, gender, nationality, and photographic identity as provided during registration and KYC verification. This includes copies of government-issued identification documents such as your Bangladesh National Identity Card (NID), passport, or driving licence.

3.2 Contact Data

Email address, mobile phone number, and residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), postal code, and country.

3.3 Financial Data

Payment method details registered to your account, including mobile wallet account numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) where applicable. p7ppp does not store full card numbers — card data is tokenised and processed by PCI DSS-compliant payment processors.

3.4 Transaction Data

Records of all deposits, withdrawals, bet placements, game results, bonus activations, and wagering history on the Platform. This data is retained for the purposes of account management, dispute resolution, anti-money laundering compliance, and responsible gaming monitoring.

3.5 Technical Data

IP address, device identifiers, browser type and version, operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6), referral URL, session duration, pages visited, and click-path data collected automatically during your use of the Platform.

3.6 Communications Data

Records of your communications with p7ppp support, including live chat transcripts, email correspondence, and any documentation submitted in support of a dispute, withdrawal request, or complaint.

3.7 Responsible Gaming Data

Information relating to your use of responsible gaming tools, including deposit limits you have set, self-exclusion requests, cooling-off periods, and any information you have voluntarily shared with p7ppp support regarding gambling-related concerns.

Data Category	Examples	When Collected
Identity Data	Full name, DOB, NID / passport copy	Registration & KYC verification
Contact Data	Email, phone, city (e.g. Dhaka)	Registration & account updates
Financial Data	bKash number, bank account, Visa token	First deposit / withdrawal setup
Transaction Data	Deposit history, bet records, bonus history	Ongoing during Platform use
Technical Data	IP address, device ID, browser type	Automatically on each visit
Communications Data	Live chat transcripts, email records	When contacting support
Responsible Gaming Data	Deposit limits, self-exclusion records	When tools are activated

4How We Collect Data

p7ppp collects personal data through the following means:

Direct submission: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, use responsible gaming tools, enter a promotion, or contact our support team.
Automated collection: Technical data and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access or interact with the Platform.
Third-party sources: Identity verification data from KYC service providers, fraud risk data from fraud prevention agencies, and payment validation data from our payment processing partners (bKash, Nagad, Rocket, Upay, and card processors).
Publicly available sources: In limited circumstances where permitted by applicable law, we may supplement your account data with information from publicly available sources for the purpose of fraud prevention or anti-money laundering compliance.

5How We Use Your Data

p7ppp uses the personal data it collects for the following purposes:

To create and manage your player account, including verifying your identity, age, and eligibility to use the Platform in accordance with the p7ppp Terms and Conditions.
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other registered payment methods, and to maintain accurate transaction records in Bangladeshi Taka (BDT / ৳).
To provide access to all Platform features including sports betting markets (cricket BPL, IPL, T20 World Cup), casino games, live dealer tables, crash games, and promotional offers.
To fulfil our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, including reporting to relevant authorities where legally required.
To detect, investigate, and prevent fraud, account sharing, bonus abuse, collusion, and other prohibited activities described in the p7ppp Terms and Conditions.
To provide customer support via live chat and email, including resolving disputes, processing complaints, and responding to responsible gaming requests.
To send you transactional communications including deposit confirmations, withdrawal notifications, account security alerts, and mandatory policy update notices.
To send you promotional communications about bonuses, new games, sports promotions, and seasonal offers (subject to your communication preferences — you may opt out at any time).
To monitor and enforce responsible gaming obligations, including applying mandatory deposit limits, cooling-off periods, and self-exclusion measures in accordance with the p7ppp Responsible Gaming Policy.
To analyse usage patterns and improve the Platform's features, performance, and user experience.
To comply with applicable law and the requirements of our payment partners, technology providers, and regulatory obligations.

Marketing Communications: p7ppp will only send you marketing emails and SMS messages where you have not opted out of such communications. You may update your communication preferences at any time from within your account settings, or by contacting support at [email protected]. Opting out of marketing communications does not affect transactional or security-related communications, which are necessary for the operation of your account.

6Legal Basis for Processing

Where p7ppp is required to identify a legal basis for processing your personal data, the following bases apply to the processing activities described in this Policy:

Performance of a contract: The processing of your identity, contact, financial, and transaction data is necessary for p7ppp to provide the Platform services you have contracted for by accepting the Terms and Conditions.
Legal obligation: Processing your identity data and transaction data for KYC and AML purposes is required to comply with applicable legal obligations relating to financial crime prevention and responsible gaming.
Legitimate interests: Processing of technical data for fraud prevention, security monitoring, and Platform improvement is carried out on the basis of p7ppp's legitimate interests in operating a secure, fair, and commercially sustainable Platform, provided those interests are not overridden by your fundamental data protection rights.
Consent: Processing of your data for marketing communications is carried out on the basis of your consent. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

7Data Sharing & Disclosure

p7ppp does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. Your data is shared only in the following circumstances and only to the extent strictly necessary for the stated purpose:

7.1 Payment Processors

Your financial and identity data is shared with our authorised payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and card processors — solely for the purpose of processing your deposits and withdrawals. These partners are contractually bound to process your data only on p7ppp's instructions and in compliance with applicable data protection standards.

7.2 Identity Verification Providers

Your identity documents and personal details are shared with certified KYC and identity verification service providers for the purpose of verifying your identity, age, and eligibility. These providers operate under strict data processing agreements with p7ppp.

7.3 Game Software Providers

In order to provide casino and sports betting games, limited technical data (such as session tokens and wallet balances) is shared with our certified game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. No personally identifying data beyond what is technically necessary is shared with game providers.

7.4 Fraud Prevention & AML Agencies

Where required by applicable law or our AML obligations, we may share your data with fraud prevention agencies, financial intelligence units, or law enforcement bodies. Such disclosures are made only where legally required or where p7ppp has a good-faith basis to believe that disclosure is necessary to prevent criminal activity or protect the safety of Players or the integrity of the Platform.

7.5 Legal and Regulatory Disclosures

p7ppp may disclose your personal data where required to do so by a court order, regulatory authority, or applicable law. In all such cases, p7ppp will disclose only the minimum data necessary to fulfil the legal requirement and will, where legally permitted, notify you of the disclosure.

8Data Retention

p7ppp retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal, regulatory, and contractual obligations. The following general retention periods apply:

Active account data: Retained for the duration of your active account relationship with p7ppp, plus a minimum of five years following account closure, to meet AML record-keeping requirements.
KYC and identity documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later, in accordance with financial crime prevention legislation.
Transaction records: All deposit, withdrawal, and wagering records are retained for a minimum of five years from the date of the transaction.
Communications data: Support chat transcripts and email correspondence are retained for a minimum of three years from the date of the last communication in a given thread.
Technical and usage data: Log data and session data are retained for up to 12 months, after which they are aggregated and anonymised for analytical purposes.
Responsible gaming data: Self-exclusion and limit records are retained indefinitely to prevent re-registration by excluded Players and to support the ongoing integrity of our responsible gaming programme.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.

9Data Security

p7ppp implements robust technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include but are not limited to:

256-bit SSL/TLS encryption applied to all data transmitted between your browser or device and the p7ppp Platform servers.
Encryption of sensitive data at rest, including identity documents, financial data, and authentication credentials stored on p7ppp's servers.
Role-based access controls restricting access to personal data to only those p7ppp personnel and authorised processors who genuinely require it to perform their functions.
Two-factor authentication (2FA) available to all account holders to protect account access credentials.
Regular internal security audits, penetration testing, and vulnerability assessments of the Platform's infrastructure and application layer.
PCI DSS-compliant card data handling, with full card numbers never stored on p7ppp systems — all card data is tokenised by our payment processors.
Incident response procedures that require p7ppp to notify affected Players and relevant authorities promptly in the event of a confirmed data breach affecting their personal data.

                Your Role in Security: While p7ppp implements strong technical safeguards, the security of your account also depends on you. You are responsible for keeping your login credentials confidential, enabling 2FA on your account, and notifying p7ppp support immediately if you suspect unauthorised access. p7ppp will never ask for your password via email, live chat, or any other channel.
              

10Cookies & Tracking Technologies

p7ppp uses cookies and similar tracking technologies to operate the Platform, remember your preferences, authenticate your session, detect fraud, and analyse Platform usage patterns. Cookies are small text files stored on your device when you visit the Platform.

10.1 Types of Cookies Used

Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing the Platform's core functionality.
Functional cookies: Used to remember your account preferences, language settings, and display options between sessions, improving your overall experience on the Platform.
Analytical cookies: Used to collect aggregated, anonymised data about how Players navigate and use the Platform, enabling p7ppp to improve the Platform's performance and usability. This data does not identify individual users.
Security cookies: Used to support fraud detection systems, bot detection, and rate-limiting mechanisms that protect the Platform and its Players from malicious activity.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that blocking strictly necessary cookies will prevent you from logging in or using core Platform features. Blocking analytical or functional cookies will not affect your ability to use the Platform but may degrade certain preference-based features.

p7ppp does not use third-party advertising cookies or cross-site tracking cookies. No data collected by p7ppp's cookies is sold or shared with advertising networks.

11Your Rights

Subject to applicable data protection law, you have the following rights in respect of the personal data that p7ppp holds about you. p7ppp will respond to verified rights requests within a reasonable timeframe, and in any event within 30 days of receipt of a valid request unless the complexity of the request requires additional time, in which case you will be notified of the extended timeframe.

Right of Access You have the right to request a copy of the personal data p7ppp holds about you and information about how it is being processed.

Right to Rectification You have the right to request correction of inaccurate or incomplete personal data held about you.

Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.

Right to Restriction You may request that p7ppp restricts the processing of your personal data in certain circumstances, such as while a dispute about accuracy is resolved.

Right to Portability You have the right to receive your personal data in a structured, machine-readable format and to request that it be transmitted to another controller where technically feasible.

Right to Object You have the right to object to processing based on legitimate interests, and to opt out of direct marketing communications at any time without giving a reason.

Right to Withdraw Consent Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting prior lawful processing.

Right to Lodge a Complaint You have the right to lodge a complaint with an applicable data protection supervisory authority if you believe your data protection rights have been infringed.

To exercise any of the above rights, please contact p7ppp's Data Protection team at [email protected] with the subject line "Data Rights Request" and a description of your request. We may require you to verify your identity before processing your request.

12International Data Transfers

p7ppp operates internationally and your personal data may be transferred to and processed in countries outside Bangladesh in connection with the services provided by our payment processors, identity verification providers, and game software partners. p7ppp takes appropriate measures to ensure that any international transfer of personal data is carried out in compliance with applicable data protection standards.

Where personal data is transferred to third-party processors in other jurisdictions, p7ppp ensures that adequate contractual safeguards are in place, including data processing agreements that require the recipient to protect your data to a standard consistent with this Policy. If you would like more information about the safeguards in place for any specific international transfer, you may contact us at [email protected].

13Minors & Age Policy

The p7ppp Platform is strictly restricted to individuals who are 21 years of age or older. p7ppp does not knowingly collect or process personal data from individuals under the age of 21. Registration on the Platform constitutes a representation by the registrant that they are 21 years of age or older.

If p7ppp discovers that personal data has been collected from an individual who is under 21 years of age, that account will be immediately and permanently closed, all associated data will be securely deleted to the extent not required to be retained for legal compliance purposes, and all funds associated with the account will be forfeited in accordance with the p7ppp Terms and Conditions.

21+ Age Verification: p7ppp actively enforces age verification at registration and through ongoing KYC checks. If you are a parent or guardian and believe that a minor has registered an account on the p7ppp Platform, please contact us immediately at [email protected]. We will investigate and act promptly.

14Changes to This Policy

p7ppp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. The date of the most recent revision is always displayed prominently at the top of this document.

Where changes to this Policy are material — meaning they significantly affect your rights, the categories of data we collect, or the purposes for which we use your data — p7ppp will provide advance notice to registered Players via email and/or in-platform notification at least 14 days before the updated Policy takes effect. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of that updated Policy.

If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure as described in the p7ppp Terms and Conditions. Any data retained following account closure will be handled in accordance with the retention periods described in Section 8 of this Policy.

15Contact Us

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or to p7ppp's data processing practices, please contact our Data Protection and Support team through any of the following channels:

Live Chat: Available 24/7 inside your account dashboard after login — the fastest way to reach us.
Email: [email protected] — use the subject line "Privacy Policy Enquiry" or "Data Rights Request" for fastest routing. Plain text only — not a clickable link.
WhatsApp: +880 1700 000000 — plain text only, not a clickable link.

p7ppp's support team operates 24 hours a day, 7 days a week, 365 days a year, including during Bangladesh public holidays such as Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26). We aim to respond to all written enquiries within 48 hours of receipt.

p7ppp Privacy Policy